Terms of Service

1. These Terms of Service set out the rules for the provision of services by electronic means by the Service Provider to Clients.

2. These Terms have been drawn up on the basis of Article 8(1)(1) of the Act of 18 July 2002 on providing services by electronic means.

3. The Client is obliged to read these Terms before placing an order.

4. Definitions:

• Service Provider – Janusz Buras IT Solution
• Client – a natural person, legal person or organisational unit using the services
• Consumer – a natural person performing an act not related to business activity
• Service – website creation and related services

The following are required in order to use the website:

• A device with Internet access (computer, tablet, smartphone)
• A web browser in its current version (Chrome, Firefox, Safari, Edge)
• An active email account
• JavaScript and cookies enabled

1. Orders may be placed via:

• the contact form on the website
• email contact

2. Placing an order requires providing the data necessary to deliver the service.

3. Upon receiving an enquiry, the Service Provider prepares an individual quotation.

4. The contract is concluded upon the Client’s acceptance of the quotation and payment of an advance (where applicable).

5. The Service Provider confirms acceptance of the order by electronic means.

1. Service prices are given in Polish zloty (PLN) and are net prices (VAT 23% is added to the price).

2. Payment is made by bank transfer to the Service Provider’s account.

3. Standard payment model:

• 50% advance – before work begins
• remaining 50% – after project approval, before publication

4. The payment term is 7 days from the invoice date, unless the parties agree otherwise.

5. The date of payment is deemed to be the date the Service Provider’s bank account is credited.

1. The service delivery time is agreed individually and depends on the selected package:

• Good Start – up to 7 business days
• Effective Business – up to 14 business days
• Business Pro – up to 21 business days

2. The delivery time is counted from the moment the advance payment and all materials necessary to carry out the project are received.

3. The Client has the right to submit comments on the project. The number of free revisions is specified in the offer.

4. After the Client approves the project and makes full payment, the website is published.

5. The Service Provider provides the Client with access credentials to the hosting and, where applicable, the CMS panel.

1. The Client has the right to file a complaint in the event of non-performance or improper performance of the service.

2. A complaint should be filed by electronic means or in writing, stating:

• the Client’s details (first name, surname/company name, contact details)
• a description of the subject of the complaint
• the Client’s demand

3. The Service Provider will consider the complaint within 14 days of its receipt.

4. The response to the complaint will be sent to the Client’s email address.

5. The Service Provider grants a 30-day warranty on the service performed, counted from the date the website is published. During this period, technical errors are corrected free of charge.

1. The withdrawal period expires after 14 days from the day the contract is concluded.

2. To exercise the right of withdrawal, the Consumer must inform the Service Provider of their decision by way of an unequivocal statement (e.g. a letter sent by post or email).

3. In the event of withdrawal, the Service Provider shall return all payments received without delay, and no later than within 14 days of receiving the statement.

4. Loss of the right of withdrawal: If the Consumer has consented to the commencement of the service before the expiry of the withdrawal period and has been informed of the loss of the right of withdrawal, this right does not apply once the service has been fully performed (Article 38(1) of the Act on consumer rights).

5. If the service has been partially performed, the Consumer shall bear the costs proportionate to the scope of the service provided up to the moment of withdrawal.

1. The Service Provider undertakes to provide the services with due diligence.

2. The Service Provider is not liable for:

• content and materials provided by the Client
• interruptions to the website’s operation resulting from causes beyond the Service Provider’s control
• damage resulting from the Client’s actions or omissions
• force majeure events

3. The Client is responsible for the truthfulness and legality of the materials provided.

4. The limitations of liability do not apply to Consumers to the extent that the law prohibits such limitations.

1. Upon making full payment, the Client acquires the right to use the completed website.

2. The Service Provider transfers to the Client the economic copyright to the website’s graphic design to the extent necessary for its use.

3. The Service Provider retains the right to use the website in its portfolio and promotional materials, unless the Client objects in writing.

4. The website’s source code remains the property of the Client after completion of the project and full payment.

5. Any open source libraries used are subject to their original licences.

1. The controller of Clients’ personal data is the Service Provider.

2. Personal data is processed in accordance with the GDPR and the Act on the protection of personal data.

3. Detailed information on the processing of personal data can be found in the Privacy Policy.

1. In matters not covered by these Terms, the provisions of Polish law shall apply, in particular the Civil Code, the Act on providing services by electronic means and the Act on consumer rights.

2. The Service Provider reserves the right to amend these Terms. Changes take effect on the day they are published on the website.

3. An amendment to the Terms does not affect orders placed before the changes take effect.

4. Any disputes shall be resolved by the court having jurisdiction over the Service Provider’s registered office, provided that in the case of Consumers, court jurisdiction is determined by generally applicable law.

5. A Consumer has the option of using out-of-court methods of handling complaints and pursuing claims, including:

• the Permanent Consumer Arbitration Court at the Trade Inspection Authority
• a municipal or district consumer ombudsman
• the ODR platform: ec.europa.eu/consumers/odr

6. These Terms take effect on 28 January 2026.